At Work With Island, we're all about pushing the boundaries of product performance-whether it's securing our supply chain, improving product features, or reducing after-sales issues. As part of a team of four, you'll work directly under the guidance of Tatiana, our Product Performance Manager. Your role? Make sure everything runs smoothly, from sourcing to production ! What you'll be doing: - Keeping our supply chain rock-solid in collaboration with Benoit, our Production Manager. - Sourcing the best suppliers and components to take our products to the next level. - Managing supplier and component orders based on forecasts and production needs. - Driving product improvements with factories-development, traceability, planning, and smooth communication. - Tracking key performance indicators (after-sales service rate, client satisfaction, Km0 non-conformity rate) to ensure top-notch quality. - Problem-solving like a pro-working with factories, carriers, fitters, and product engineers to reduce after-sales issues. - Making sure every product meets our high standards in all our factories. If you love a mix of strategy, hands-on problem-solving, and teamwork, this role is for you! Profil recherché - Engineering degree (Industrial, Mechanical, Method, or similar) - 6+ years of experience in supply chain management and project management - Strong understanding of manufacturing processes and challenges of a physical product Who you are: A problem solver with a hands-on, solution-oriented mindset. You're methodical, adaptable, and reactive, thriving in dynamic environments.