Description du poste : Résumé du poste L'Apprenti Gouvernant assure le suivi et les demandes concernant le service Housekeeping, et distribue les tâches aux personnes appropriées. Il assure le suivi, participe au tâches quotidiennes et contrôle le travail des équipiers. Il assure notamment les envois et enregistrements des uniformes. Il/elle a pour missions principales de Aide à veiller à la propreté, l'entretien, à l'hygiène et à la sécurité des chambres, des lieux publics et des locaux dont il est responsable dans le respect des procédures, et standards Marriott, * Aide à contrôler les lieux publics, * Aide à assurer le remplacement du Gouvernant en son absence, * Aide à effectuer le suivi des chambres demandées en priorité et communiquer activement avec le prestataire du nettoyage des chambres, * Aide à appliquer les procédures de gestion des stocks de produits d'accueil et produits d'entretien ainsi que tous les petits équipements en chambres et sur les lieux publics, * Aide à appliquer les procédures de gestion des stocks de linge (chambres et points de vente restauration Aide à faire les suivis des demandes et plaintes des clients quotidiennement, * Aide à l'enregistrement et le suivi des objets trouvés (listings, consignes selon les procédures en vigueur, * Participe au rangement des objets trouvés, * Participe à l'enregistrement et au pointage du linge clients et uniformes pour le nettoyage à l'extérieur, At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.