Job Description: Airbus Defence and Space is looking for a Windows & Linux Service Delivery Manager (f/m) to join our Airbus Defence & Space Digital Team based in Toulouse, France. You will be part of an Airbus Defence & Space international team implementing and operating Windows and Linux RedHat Operating Systems. As a member of the Server OS team, you will be responsible for the efficient delivery of Server run operations in France. Your working environment: Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city of the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities! How we care for you: Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application. Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Your challenges: Monitor the performance of our externalized run supplier (SLAs follow-up, invoices control, security patching level, problem management, continuous improvement, ...) Coordinate technical MFTs in case of a major incident / crisis Budget forecast and follow-up Monitor obsolescence and lead minor upgrades implementation Organize regular surveys measuring our customers satisfaction Facilitate the discussion between our customers and our experts or our run supplier. Your profile: Professional experience : 5+ years in infrastructure operations or similar experience Steering an outsourced contract: being strong on the contract execution (price, SLA, priorities, ...), while being fair and building trust with the run supplier Rigorous, organized and able to follow multiple activities in parallel Basic knowledge in hosting: Windows OS, Linux OS, patching solutions (WSUS / MCEM / RedHat Sat), VMware, Active Directory / Linux IdM Basic knowledge in network: LAN / WAN, TCP/IP. This position requires a security clearance or will require being eligible for clearance by the recognized authorities. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. Take your career to a new level and apply online now! **** Airbus Defence & Space recherche un Service Delivery Manager Windows & Linux (f/h) pour rejoindre notre département Infrastructure - Hosting basé à Toulouse, France . Vous ferez partie d'une équipe internationale chargée de la mise à disposition et du maintien en condition de sécurité des systèmes d'exploitation Windows et RedHat Linux. Au sein de l'équipe Server OS, vous serez garant de la performance du service délivré en France (env. 2500 serveurs). Votre environnement de travail : Capitale mondiale de l'aéronautique et capitale européenne de la recherche dans le spatial, Toulouse est une ville dynamique du sud-ouest de la France desservie par un aéroport international. Idéalement située entre la mer Méditerranée et l'océan Atlantique et à proximité des Pyrénées, elle offre de nombreuses possibilités d'activités de plein air ! Parce que nous prenons soin de vous : Avantages financiers : Salaire attractif, accords d'intéressement et de participation, plan d'épargne salariale abondé par Airbus, plan d'actionnariat salarié sur la base du volontariat, avec attribution d'actions gratuites en fonction du nombre d'actions souscrites. Équilibre vie privée / professionnelle : Des jours de congés supplémentaires pour occasions spéciales et des options de transfert de congés, un comité d'entreprise proposant de nombreuses activités socio-culturelles et sportives et d'autres services. Bien-être / santé : Couverture complémentaire des frais de santé et de prévoyance (incapacité, invalidité, décès). Selon le site : centre de services de santé, services de conciergerie, salle de sport, application de covoiturage. Développement individuel : Des opportunités d'évolution et des possibilités de formations nombreuses (catalogue de plus de 10.000 e-formations disponibles en libre accès pour développer votre employab