Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Electronics & Defense propose à ses clients des solutions d'intelligence embarquée leur permettant d'appréhender l'environnement, de réduire la charge mentale et de garantir une trajectoire, même en situation critique, ce dans tous les environnements : sur terre, en mer, dans le ciel ou l'espace. La société met les expertises de ses 13 000 collaborateurs au service de ces trois fonctions : observer, décider et guider, pour les marchés civils et militaires. Descriptif missionToday, we all find ourselves in a contradiction: the world is changing at an incredible speed and at the same time the need for safety is deeply rooted in each of us - regardless of where we live. It's good that there are forces that provide more security and stability in a changing world. As Safran Vectronix, we support these forces in their mission and make it our own: Dedicated to providing solutions to raise mission intelligence and mission safety, we are recognized as a global leader in state-of-the-art optronic equipment for military, systems, and sensors for military and civil applications. With 100 years of Swiss tradition and excellence we serve customers in more than 90 countries. We bring our company values to life, and see Empowerment, Walk the Talk, Customer Focus, Team and Agility as the foundation of our daily work. If you share the same vision as us, we look forward to receiving your application for: Product Manager Services YOUR MAIN TASKS: o Define the future service portfolio and strategy and support our customers with their demand for our services o Initiate internal business cases and projects to create new customer services o Plan and perform service training on all levels - in-house or at the customer site o Teamwork with the product managers and support them in their daily business o Participating in sales activities with regards to service tasks o Conduct market awareness of competitor's services o Dive into the technical details of our high-tech products and create service manuals on all levels as well as illustrated spare parts catalogues